EBS5024

Negotiation and Conflict Resolution

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Course ID
EBS5024
Campus
Virtual
Level
Graduate
Semester
Open
Credit
3.000
Method
Online

Course Description

This course aims to introduce concepts and strategies in negotiation and conflict resolution. The student will be able to utilize the concepts here signaled to better manage their organizational role.

A variety of topics are discussed including, but not limited to, workplace conflict and strategies for diagnosing, alternative dispute resolution (ADR), emotional elements in approaching negotiation and conflict resolution, psychological subprocesses, social contexts, individual differences, multiparty situations, and dealing with impasses.

 

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